Legal
Privacy, plainly.
Information we use
When you order, we use the contact, delivery and payment-related information needed to process payment, dispatch your purchase and provide customer support.
Payments
Payments are processed securely by Stripe. Alice & Alan does not store your full card details.
Local storage
Your basket, saved cards and recently viewed products may be stored in your browser so they remain available when you return.
Optional analytics
We use Google Consent Mode with analytics and advertising storage denied by default. Before you accept analytics, Google may receive limited cookieless consent and technical measurement signals, but analytics cookies are not stored. If you accept analytics, Google Analytics helps us understand browsing and purchase activity. We do not send names, email addresses or delivery details in analytics events, and advertising personalisation remains disabled.
Sharing and retention
Information is shared only with services needed to process payments, fulfil orders, deliver purchases and meet legal obligations. Records are retained only as long as reasonably required.
Your choices
You can change your analytics choice using the cookie preferences control. For privacy questions or requests, email support@aliceandalan.uk.